We never hesitate to provide the best when it comes to taking care of our loved ones.
After all, they played a huge part in how we turned out to be. We don’t find taking care of our parents in their golden years at home a burden. But, sometimes we still need help from the professionals. That’s when home care providers come into the picture.
It’s easy to get confused. There are a LOT of home care providers and we just don’t know who to trust. With Special Touch Home Care Services though, we see to it that your needs and wants will be perfectly addressed.
Unrivaled Pre-Screening Process and Culture Check
Our caregivers are certified paraprofessionals. Before they hit the ground running, they go through an extensive screening process. We dig deep into their background to make sure they are someone that we would trust to take care of our own parents and grandparents. This includes criminal background checks, drug screening, and also professional and personal reference checks.
We also see to it that whoever we dispatch would work well in your environment. This means they will not only be able to provide quality health care but will also be able to develop a healthy living and working environment between everyone they mingle within your home especially the patient.
Trained to Go the Extra Mile
Over 90% of our aides have been trained and certified at one of our own in-house training programs.
This is beneficial in 3 ways:
- The training we provide makes sure our home health aides not only have the skills but excel in providing all the services that we promise to offer.
- Working with them for weeks gives us enough time to learn more about each prospective home health aide, ensuing that their temperament and attitude are a fit for the industry. This is way beyond a simple 30 minute interview…
- Within the training period, we also make sure our home health aides are in this for more than needed employment. It takes a compassionate soul to work successfully as a home health aide. It is necessary that they genuinely have the heart for the job.
Included in our training is instilling in them the skill to be proactive, utilize judgement, and be prepared for the unforeseeable. We all know that when it comes to taking care of a patient there are a lot of unprecedented situations and they have to be ready for just about anything.
We Follow the Best Practices
We are accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). They make sure that healthcare organizations provide excellent healthcare to their patients. As a JCAHO accredited organization, it is a guarantee that we follow the best practices.
For you and your loved one, that means all of our nursing and home health aide staff will uphold outstanding patient care and safety above all.
Lower Hospitalization and Re-Hospitalization Rates
When it comes to home care, the scare of rushing to the hospital is always somewhat lingering in the air. However, with the care and services that we provide, we are at the forefront of keeping clients/patients happy, at home, and out of the hospital or the nursing home. We are able to do this through our top-notch patient safety services, most notably our fall prevention training methods.
As an organization, we started small, fueled with a great sense of compassion. All we wanted was to make sure that all patients and clients we care for are happy and nothing short of satisfied with our services. In four decades we were able to grow to one of the largest licensed home care agencies in the region.
Do not settle for less. Let’s work together and make sure that your loved ones get the best in their golden years! If you have any questions, fill out the form below to send your inquiry.